What is visitor management software?

Visitor management software is designed for offices to be able to make the handling of visitors as smooth as possible.

Visitor management software are tools designed to make the reception of visitors to offices as smooth as possible, leaving a positive impression on the visitor. A good piece of visitor management software should offer features that allow for the following:

  • Facilitating visitor check-ins and check-outs
  • Allowing employees to reserve a car space for a visitor.
  • Reporting and logging for compliance, auditing and safety purposes.
  • Requesting visitors agree to Terms and Conditions of access to help protect the business from liability.
  • Allowing visitors to find who or what they are looking for in an office.
  • It is also prudent for organizations to look for visitor management software which asks the user if they have been experiencing any symptoms of a communicable disease before entering the premises.
  • Allowing mobile, or contactless check-in and check out options, to promote good hygiene practices.

Here are some reasons why organisations adopt to use visitor management systems:

1. Improved Security: A visitor management system helps track everyone who enters and leaves your premises, ensuring you have a complete record of visitors. This can be especially helpful in emergency situations, and also provides a level of accountability that can deter unwanted behavior.

2. Enhanced Professionalism: A sophisticated visitor management system can contribute to your company's professional image. It suggests to visitors that your organization is tech-savvy and prioritizes security and efficiency.

3. Streamlined Check-In Process: These systems can automate the check-in process, reducing waiting times for visitors. Visitors can often self-register upon arrival, freeing up front desk staff for other tasks.

4. Compliance and Reporting: If you operate in an industry that requires visitor tracking for compliance purposes, a visitor management system can automate this process, making reporting easier and more accurate.

5. Improved Visitor Experience: A visitor management system can often improve the visitor experience, as these systems can provide visitors with badges, directions, and any necessary information about their visit, making the entire process smoother and more enjoyable.

6. Increased Productivity: Automating the visitor management process can free up employee time, allowing them to focus on their core responsibilities instead of managing visitor logistics.

7. Cost-Efficient: In the long term, the automation provided by a visitor management system can help save resources, as it reduces the need for dedicated personnel to manage visitor reception.

A visitor management system is a valuable tool that can improve security, efficiency, and visitor experience, while also saving time and resources. You can read about why companies adopt visitor management systems here.

If you have any specific questions about implementing a visitor management system, don't hesitate to reach out to our team.